“I live in Saint John, NB. When they told me that the center was closing they gave us all an email address to contact. When we contact the email address this is what we got in response:
” Dear Chelsey
Thank you for your note.
We are sorry that our Centre closing has caused you some inconvenience and concern.
We acknowledge receiving your request for a refund. Please note, that should you wish to continue on the L A Weight Loss program, you can do so by taking advantage of our “LA-On-the-Go” program. This program will provide you with weekly one-on-one counselling over the phone and access to our optional products. LA-On-the-Go was designed for clients who could not attend the Centres on a regular basis. Should you wish to reconsider, then kindly contact email@example.com or call 902-830-7076.
We are now in the process of getting all the client files from the Centre. As the Centre is closing on Dec. 5, we anticipate receiving the files by no later than Dec. 15. Upon receipt of the files we can then look into your request and establish, what amount, if anything, is owing. In the interim, we ask you to please be patient as we do our best to attend to these issues as quickly as possible.
We thank you for your understanding while we go through this process.
Then when I replied again on January 5 and asked when I could expect my refund this is the response that I received:
“We take this opportunity to inform you that LAWL Maritimes Inc., the company that operated the Centre you attended, has been put into receivership by the secured creditors of the Company.
Unfortunately as a result of the receivership, the Company no longer has any capital and is unable to provide any refund. We are sorry but we are unable to process your request.
NEEDLESS TO SAY I AM NOT VERY HAPPY ABOUT THIS AND I SUPPOSE NOT MANY PEOPLE ARE. HOW CAN THEY DO THIS?” WHAT DO YOU THINK? SHARE A COMMENT BELOW