Category Archives: NEWS

LA WEIGHT LOSS Screws More Customers Closes Calgary Centers,

LA Weight Loss scams again.  This time it’s the residents of Alberta, Canada who lost more from their bank accounts than their waistlines.


Have you been a victim of LA Weight Loss?  How much did you lose?  Share your story below!

Here’s an excerpt from the story LA Weight Loss Closes Doors from CTV.ca

Albertans looking to lose weight will need to look elsewhere after L.A. Weight Loss has said they will be closing due to ongoing financial problems.

The company made the announcement in a letter to their clients dated Sept. 27.

It says that all L.A. Weight Loss centres will be closed in Alberta as of Wednesday, including all four locations in Calgary.

On Wednesday morning, customers found a locked door at the Glamorgan Plaza location and were left wondering what to do next.

Kerry Brackel says it’s unfortunate that the franchise has to close in the province. "There are a lot of people that are irritated here. It was a pretty good program. It helped me and it helped some people in my family. I heard about it last night, so we came by to pick up some stuff, but that is not going to be happening."

Brackel says that he can’t help but feel a little ripped off. "The company had to know this was happening because bankruptcy doesn’t just happen overnight."

Some customers only joined a couple of weeks ago and they’re stunned at the closure…

Brookman says that the company has been acting in very poor faith towards its customers.

The L.A. Weight Loss North Dakota franchise has offered to provide the L.A. At Home service for Alberta clients.

In this service, staff will be available over the phone on a weekly basis and the product purchased in the regular program will be shipped directly to customers.

However, the franchise is not responsible for any product left owing, shipping costs, or outstanding bulks from the closing Alberta franchise.

Read about more LA Weight Loss closings here:  LA WEIGHT LOSS CLOSING.

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LA Weight Loss is Back… Unfortunately.

LA Weight Loss is back in full expansion mode! Hide your wallets! Bury your checkbooks! Cut up your credit cards! Repeat these words like a mantra: “It’s better to be fat than broke. It’s better to be fat than broke.”

Yes, LA Weight Loss must figure all the people cheated last time have forgotten, died or gone mute. An LA Weight Loss Center is coming to a location near you… maybe in the same location that closed suddenly, owing you thousands of dollars in pre-paid services and products.

LA Weight Loss is back! And the Weight Loss Complaints website is gearing up for the potential onslaught of consumer complaints, grievances, and Attorney General investigations.

Here’s the latest press release from LA Weight Loss headquarters in Whoresham Horsham, PA:

“HORSHAM, PA., May 26, 2011 /NewsRelease/ – The openings mark the first phase of a bricks and clicks technique to expand LA Weight Loss throughout the U.S. The organization plans to open additional centers to expand its brick and mortar offering, while continuing to grow its direct-to-consumer online channel. Plans for additional openings in the greater Philadelphia region is going to be announced later this summer.

“Opening centers in the Philadelphia area, where we’re headquartered, supplies a place where clients can come for in-person counseling, individualized plans and the accountability they need to reach their weight-loss goals

“One from the nation’s best known brands in weight loss, LA Weight Loss, announced today the grand opening of six centers in the greater Philadelphia region. Clients will love new locations in Allentown, Pa.; Lancaster, PA; Camp Hill, Pa.; Newark, Del.; Cherry Hill, N.J.; and Turnersville, N.J.

“The openings mark the first phase of a bricks and clicks technique to expand LA Weight Loss throughout the U.S. The organization plans to open additional centers to expand its brick and mortar offering, while continuing to grow its direct-to-consumer online channel. Plans for additional openings in the greater Philadelphia region is going to be announced later this summer.

“All new facilities will offer clients LA Weight Loss’s proven rapid results program including individualized nutrition plans, one-on-one coaching along with a full line of products to aid weight loss. All Center Managers have previously served about the LA Weight Loss team and have a proven track record of helping LA Weight Loss clients reach their weight loss goals.

“Millions of individuals have looked to LA weight loss over the past 18 years to reach and maintain their goal weight,” says Marie Palumbo Vice President, Marketing of LA Weight Loss. “Opening centers in the Philadelphia area, where we’re headquartered, supplies a place where clients may come for in-person counseling, individualized plans and also the accountability they need to reach their weight-loss goals.”

“LA Weight Loss was recently purchased by private equity groups. It is well capitalized and it has an aggressive growth intend to capitalize on LA Weight Loss proven weightloss routine, starting with opening centers. Having a 60+% brand recognition, LA Weight Loss is poised for achievement.

“The Philadelphia grand opening dates, times, and locations are listed below:

  1. Allentown: May 9th, 2180 MacArthur Road
  2. Cherry Hill: May 9th, 1426 Route 70 E
  3. Newark: May 9th, 4557 Kirkwood Highway
  4. Turnersville: May 9th, 3501 Route 42
  5. Lancaster: June 6th, 2044 Fruitville Pike
  6. Camp Hill: June 6th, 3401 Hatzdale

“ABOUT LA Weight Loss

“More than 2 million people have experienced LA Weight reduction and their customized diet plans, a balanced diet, and one-on-one weight reduction counseling. For more information about LA Weight reduction, visit www.LAWeightLoss.com.”

WHAT DO YOU THINK OF THE EXPANSION OF LA WEIGHT LOSS STORES?  HAVE YOU HAD AN EXPERIENCE WITH LA WEIGHT LOSS GOOD OR BAD?  PLEASE SHARE A COMMENT BELOW.

LA Weight Loss Pushing LA Lites via LA to Your Door


Despite the fact that hundreds and maybe thousands of cheated LA Weight Loss customers can’t get the products they prepaid for before their LA Weight Loss Centers closed, it appears LA Weight Loss (or someone licensing their name) is still in business, pushing their LA Lites directly. Continue reading LA Weight Loss Pushing LA Lites via LA to Your Door

LA Weight Loss to Refund Members $200,000


The Oregon Attorney General has issued the following press release:

The Defunct Diet Center Chain and Oregon Franchise Agree to Pay $200,000.

Attorney General John Kroger announced a settlement that will provide up to $200,000 for Oregon consumers who bought services and products from a now-defunct diet center chain.

“Misleading Oregon consumers is not acceptable,” said Attorney General Kroger.

Consumers who believe they are due refunds from LA Weight Loss should contact the Attorney General’s hot line: 877-877-9392 or fill out a refund form on the Oregon Department of Justice’s website: http://www.doj.state.or.us/releases/pdf/lawl.pdf

A 2007 lawsuit by The Oregon Department of Justice alleged that LA Weight Loss and its Oregon franchise owner made false and misleading claims about the program’s costs and fees. The state received 295 complaints about LA Weight Loss centers in Oregon.

The lawsuit named LA Weight Loss Franchise Company, a Pennsylvania-based company, and NWM, Inc., a Lake Oswego-based company.

NWM went out of business two months after DOJ filed suit.

By December 2008, all LA Weight Loss centers in Oregon had closed.

Today, DOJ filed in Marion County Circuit Court a $200,000 settlement with LA Weight Loss Franchise Company and LATO, LLC, a wholly owned subsidiary of LA Weight Loss Franchise Company. Under the settlement, the companies will also pay additional refunds directly to approximately 100 Oregonians for pre-paid amounts that were unused at the time their center closed in Oregon.

Earlier this year, DOJ reached a settlement with NWM.

Assistant Attorney General Eva H. Novick handled the case with assistance from Senior Assistant Attorneys General Greg Smith and Tim Nord.

Attorney General John Kroger leads the Oregon Department of Justice. The Department’s mission is to fight crime and fraud, protect the environment, improve child welfare, and defend the rights of all Oregonians.

Documents:

Stipulated Partial General Judgement

LA Weight Loss Assurance of Voluntary Compliance

LA WEIGHT LOSS Employees Admit They Deceived Members

As LA Weight Loss centers close abruptly throughout the US and Canada, we receive stories from LA Weight Loss employees attesting to the fact that many of the weight loss facilities continued to sell long-term programs right up until the day before they are closing.

la1thumbSome employees admit to knowing in advance, others claim their franchise owners did not tell them that the center would be closing and that their members would be left stranded with neither their money nor the promised products and services they paid for.

On the post LA WEIGHT LOSS: Employee Alleges Unethical Closing Practices Jessica wrote:

“I was a sales Counselor for LA weight loss who then changed their name to Pure Weight loss. I loved to working with the clients and I really believed in the program. What made me extremely upset was when I found out tuesday morning that by the next week I would no longer have a job. The night before, I sold an A package for 1300 dollars. I had no idea that they would be closing the door. It really bothered me that they never told me and let us sell product like that!!! What makes it worse is that the headquarters was located in PA and people knew me around town. The corporation does not have to run into clients who want a refund, I do and I do not even have the information so that I can help them. I still run into clients who do not have their refund and it has been close to 2 years!!”

On the post La Weight Loss ex-employee warns of closings. Don’t prepay! Charlotte, NC  wrote:

I worked at LAWL in Charlotte are NC. I was let go for caring too much about the clients. I got inside word that our stores were closing down and though I did not tell the clients (tho I wish I would have) I did tell them to get all of their products because so many were closing down and I wanted them to be safe. When our District Mgr heard of this she let me go and held a big meeting for all the centers in north and south Carolinas assuring them that I was bitter and full of lies, that in fact they were growing and would not be closing…….6 weeks later low and behold all my friends went to work to find the locks changed and notes on the doors. Worst place I’ve ever worked, all the upper management got EXACTLY what they deserved, my heart goes out to all the clients though, good luck.

On the post LA Weight Loss Charlotte Franchisee Sheds Unwanted Members, Employees Desi Alexander* wrote

Hi there, when I heard of this terribly tragic end to LA Weightloss of Charlotte, I couldn’t help but feel sorry for both sides of the complaints. Both the employees & the clients. I was the manager of the Rock Hill, SC location for 6 months. We were trained to steal peoples money by the owner of the company, [name withheld]. I made Mr. [name withheld] so much money by taking the money of people I knew would likely not complete the program. Mr. [name withheld] often gave cash rewards to those managers who could get the most money off of people…

It was so bad, that clients gave clothes to one of my staff member who couldn’t even afford to clothe her child. Meanwhile, the center was earning over $30,000 per week. The company’s success rate at the time I was employed there was less than 10%. I came upon clients that were robbed out of weeks, food and essential tools so that they could meet their plans because of the owner.

* The identity of this commenter has been questioned by another commenter.

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LA Weight Loss to Pay Refunds to New York Members

Here’s the story posted on Fitness Business Pro:

ALBANY, NY — New York Attorney General Andrew Cuomo announced last week that LA Weight Loss Centers Inc. reached a settlement to pay $275,000 in refunds to thousands of New York state customers who paid for but never received services after LA Weight Loss closed its doors in January 2008.

Cuomo’s office has identified more than 100 customers so far who were affected by the closures.

“As more companies fall victim to the harsh economy, they still have an obligation to abide by the law and be forthright with their patrons,” Cuomo said in a statement. “Many New Yorkers who paid for and never received services from LA Weight Loss now have some vindication.”

In January 2008, LA Weight Loss Centers closed all of its 45 centers in New York state, then filed for Chapter 7 bankruptcy in Philadelphia. Cuomo’s office had received several complaints from customers who did not receive a refund from the company or did not have the charges removed from their credit cards for advanced payments.

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LA Weight Loss Took Our Money, Then Closed

Comments and complaints are pouring in from LA Weight Loss customers who are finding themselves without their weight loss program, without the products they paid for, and without a way to get a refund. Vicki Carter wrote: “Hi i know how you all feel as well, i joined LAWL the beginning of oct 08 and then brought a friend with the bring a friend promotion, we were never told that the business was having problems, they took our money talked me into getting a visa card to pay for my bulk bars, and then announced they were closing the office in our area down and that we’d have to go to an office an hour away. then the next week we hear they’ve gone bankrupt, we filled out our refund papers as to date have not heard a damn thing from them… i too am tryoig to understand how a company that charges so much money and had so many offices could have gone bankrupt. i’m wondering if i’ll ever see my $300 odd again, i was lucky enough to have only had like 10 box’s of bulk left and went and got them very quickly…” Have you been burned by LA Weight Loss?  Share your story below.

LA Weight Loss Emails Infuriate Member

“I live in Saint John, NB. When they told me that the center was closing they gave us all an email address to contact. When we contact the email address this is what we got in response:

” Dear Chelsey

Thank you for your note.

We are sorry that our Centre closing has caused you some inconvenience and concern.

We acknowledge receiving your request for a refund. Please note, that should you wish to continue on the L A Weight Loss program, you can do so by taking advantage of our “LA-On-the-Go” program. This program will provide you with weekly one-on-one counselling over the phone and access to our optional products. LA-On-the-Go was designed for clients who could not attend the Centres on a regular basis. Should you wish to reconsider, then kindly contact laonthego@lawlmaritimes.ca or call 902-830-7076.

We are now in the process of getting all the client files from the Centre. As the Centre is closing on Dec. 5, we anticipate receiving the files by no later than Dec. 15. Upon receipt of the files we can then look into your request and establish, what amount, if anything, is owing. In the interim, we ask you to please be patient as we do our best to attend to these issues as quickly as possible.

We thank you for your understanding while we go through this process.

Yours truly,

Customer Service”

Then when I replied again on January 5 and asked when I could expect my refund this is the response that I received:

“We take this opportunity to inform you that LAWL Maritimes Inc., the company that operated the Centre you attended, has been put into receivership by the secured creditors of the Company.

Unfortunately as a result of the receivership, the Company no longer has any capital and is unable to provide any refund. We are sorry but we are unable to process your request.

Customer Service”

NEEDLESS TO SAY I AM NOT VERY HAPPY ABOUT THIS AND I SUPPOSE NOT MANY PEOPLE ARE. HOW CAN THEY DO THIS?” WHAT DO YOU THINK? SHARE A COMMENT BELOW

 

LA WEIGHT LOSS: Owner Blames Franchisor for Closing

“A local weight loss centre has closed its doors without warning, stranding clients who are now wondering if they will ever get their money back.

LA Weight Loss, located in the Dorwin Plaza on Dougall Avenue, was closed Tuesday, informing clients in a note taped to the front door that it will not be reopening.

“Our franchisor has informed us that they are closing their business,” the note read. “That means that we are unable to buy product from our franchisor or get any of the other support … in order to operate our centres.

*  *  *  *  *  *  *

“The note also wishes LA Weight Loss clients ‘all the best’ in their efforts to shed unwanted pounds…

“‘I am very upset,’ said Windsor resident Lynn Long, who joined LA Weight Loss in August, forking over $700 for a year of diet and weight-loss ‘coaching.’

“‘I figure I’m out about $400,’ Long said. ‘And I don’t think I’m going to get it back.’

“The note on the door didn’t include any phone numbers to call or information about membership refunds. Long said she has been trying to reach someone through the United States-based LA Weight Loss Centers’ customer service line, with no luck.

“‘I kept getting the message that their mailbox is full,’ Long said.

“According to a customer service representative reached late Tuesday afternoon, the Dougall Avenue centre is owned by an independent franchisor, Michael Schneer.”

Excerpt Source:  The Windsor Star

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Worth reading: LA WEIGHT LOSS

> PURE WEIGHT LOSS INFORMATION CENTER

LA WEIGHT LOSS: All Ottawa Locations Close Abruptly

“All four LA Weight Loss centres in Ottawa abruptly shut down on Monday, apparently without warning to customers or employees.

“According to media reports, local employees weren’t aware of the closures until they arrived at work this week. Customers looking for a refund were encouraged to call LA Weight Loss’s customer service line.

“However, OBJ‘s call to that number was directed to a full voice mailbox. The diet program’s website still lists the Ottawa locations as active.

“The franchise, operating under the name LA Weight Loss Franchise Co., has shuttered a number of locations this past month, including all nine in Atlantic Canada and all 10 in Charlotte, N.C….”

Excerpt Source:  Ottawa Business Journal

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Worth reading: LA WEIGHT LOSS

> PURE WEIGHT LOSS INFORMATION CENTER