“A local weight loss centre has closed its doors without warning, stranding clients who are now wondering if they will ever get their money back.
LA Weight Loss, located in the Dorwin Plaza on Dougall Avenue, was closed Tuesday, informing clients in a note taped to the front door that it will not be reopening.
“Our franchisor has informed us that they are closing their business,” the note read. “That means that we are unable to buy product from our franchisor or get any of the other support … in order to operate our centres.
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“The note also wishes LA Weight Loss clients ‘all the best’ in their efforts to shed unwanted pounds…
“‘I am very upset,’ said Windsor resident Lynn Long, who joined LA Weight Loss in August, forking over $700 for a year of diet and weight-loss ‘coaching.’
“‘I figure I’m out about $400,’ Long said. ‘And I don’t think I’m going to get it back.’
“The note on the door didn’t include any phone numbers to call or information about membership refunds. Long said she has been trying to reach someone through the United States-based LA Weight Loss Centers’ customer service line, with no luck.
“‘I kept getting the message that their mailbox is full,’ Long said.
“According to a customer service representative reached late Tuesday afternoon, the Dougall Avenue centre is owned by an independent franchisor, Michael Schneer.”
Excerpt Source: The Windsor Star
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